Saturday, April 20, 2013

Independent Living - ADL'S and IADL'S


In today's society, there are many options when it comes to the care of our parents or grandparents. The need for placement in a nursing home can be minimal when families become aware of the changes that start to happen in a senior persons life. Adressing small problems early on can prevent them from turning into bigger problems or falls that are always preventable.

ADL'S are activities of everyday living. They are skills that we use and rely upon everyday. Sometimes these activities can become a struggle for the elderly. Families should be aware of signs that their loved one may need assistance. Studies have shown that assistance with ADL'S provide a better quality of life helping your loved one maintain an independent quality of life in their own home. There is also a higher rate of recuperation after a hospital stay or illness when assistance is provided.

The need for placement in a nursing facility is eliminated alleviating the stress and anxiety for the family and their loved one.

ADL'S (Activities of Daily Living) are Ambulating (walking), Transferring (Getting up from a chair), Dressing, Eating, Drinking, Personal Hygiene, Taking medication.

IADL'S (Instrumental Activities of Daily Living) are Driving, Preparing Meals, Doing Housework, Shopping, Managing Finances, Managing Medication, Using the Telephone.

Knowing the signs that assistance may be needed- withdrawn from family and friends, weight loss, poor appetite, poor hygiene, withdrawn from activities, depression, loss of physical and mental abilities.

Realizing that our loved one's may not want to ask for help, it is important to pick up on any changes that might be happening in their life. Providing assistance early on, can ensure that things will be much easier later down the line and a family may avoid the need for their loved one to be placed in a facility. In-home care can alleviate the burden while also helping their loved one be safe and have more independence everyday while providing the assistance they may need but not want to ask for on their own. This can help a family focus on their daily life as well, and help them spend quality time with their loved one while easing the stress that can be placed on a family at difficult times. Shouldn't your loved one be able to remain in the comfort of their own home? With so many choices that are available today, consider all of your options for your loved one's care, and provide them with the best.

Hospice Fraud - A Review For Employees, Whistleblowers, Attorneys, Lawyers and Law Firms


Hospice fraud in South Carolina and the United States is an increasing problem as the number of hospice patients has exploded over the past few years. From 2004 to 2008, the number of patients receiving hospice care in the United States grew almost 40% to nearly 1.5 million, and of the 2.5 million people who died in 2008, nearly one million were hospice patients. The overwhelming majority of people receiving hospice care receive federal benefits from the federal government through the Medicare or Medicaid programs. The health care providers who provide hospice services traditionally enroll in the Medicare and Medicaid programs in order to qualify to receive payments under these government programs for services rendered to Medicare and Medicaid eligible patients.

While most hospice health care organizations provide appropriate and ethical treatment for their hospice patients, because hospice eligibility under Medicare and Medicaid involves clinical judgments which may result in the payments of large sums of money from the federal government, there are tremendous opportunities for fraudulent practices and false billing claims by unscrupulous hospice care providers. As recent federal hospice fraud enforcement actions have demonstrated, the number of health care companies and individuals who are willing to try to defraud the Medicare and Medicaid hospice benefits programs is on the rise.

A recent example of hospice fraud involving a South Carolina hospice is Southern Care, Inc., a hospice company that in 2009 paid $24.7 million to settle an FCA case. The defendant operated hospices in 14 other states, too, including Alabama, Georgia, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Missouri, Ohio, Pennsylvania, Texas, Virginia and Wisconsin. The alleged frauds were that patients were not eligible for hospice, to wit, were not terminally ill, lack of documentation of terminal illnesses, and that the company marketed to potential patients with the promise of free medications, supplies, and the provision of home health aides. Southern Care also entered into a 5-year Corporate Integrity Agreement with the OIG as part of the settlement. The qui tam relators received almost $5 million.

Understanding the Consequences of Hospice Fraud and Whistleblower Actions

U.S. and South Carolina consumers, including hospice patients and their family members, and health care employees who are employed in the hospice industry, as well as their SC lawyers and attorneys, should familiarize themselves with the basics of the hospice care industry, hospice eligibility under the Medicare and Medicaid programs, and hospice fraud schemes that have developed across the country. Consumers need to protect themselves from unethical hospice providers, and hospice employees need to guard against knowingly or unwittingly participating in health care fraud against the federal government because they may subject themselves to administrative sanctions, including lengthy exclusions from working in an organization which receives federal funds, enormous civil monetary penalties and fines, and criminal sanctions, including incarceration. When a hospice employee discovers fraudulent conduct involving Medicare or Medicaid billings or claims, the employee should not participate in such behavior, and it is imperative that the unlawful conduct be reported to law enforcement and/or regulatory authorities. Not only does reporting such fraudulent Medicare or Medicaid practices shield the hospice employee from exposure to the foregoing administrative, civil and criminal sanctions, but hospice fraud whistleblowers may benefit financially under the reward provisions of the federal False Claims Act, 31 U.S.C. 禮禮 3729-3732, by bringing false claims suits, also known as qui tam or whistleblower suits, against their employers on behalf of the United States.

Types of Hospice Care Services

Hospice care is a type of health care service for patients who are terminally ill. Hospices also provide support services for the families of terminally ill patients. This care includes physical care and counseling. Hospice care is normally provided by a public agency or private company approved by Medicare and Medicaid. Hospice care is available for all age groups, including children, adults, and the elderly who are in the final stages of life. The purpose of hospice is to provide care for the terminally ill patient and his or her family and not to cure the terminal illness.

If a patient qualifies for hospice care, the patient can receive medical and support services, including nursing care, medical social services, doctor services, counseling, homemaker services, and other types of services. The hospice patient will have a team of doctors, nurses, home health aides, social workers, counselors and trained volunteers to help the patient and his or her family members cope with the symptoms and consequences of the terminal illness. While many hospice patients and their families can receive hospice care in the comfort of their home, if the hospice patient's condition deteriorates, the patient can be transferred to a hospice facility, hospital, or nursing home to receive hospice care.

Hospice Care Statistics

The number of days that a patient receives hospice care is often referenced as the "length of stay" or "length of service." The length of service is dependent on a number of different factors, including but not limited to, the type and stage of the disease, the quality of and access to health care providers before the hospice referral, and the timing of the hospice referral. In 2008, the median length of stay for hospice patients was about 21 days, the average length of stay was about 69 days, almost 35% of hospice patients died or were discharged within 7 days of the hospice referral, and only about 12% of hospice patients survived longer than 180 days.

Most hospice care patients receive hospice care in private homes (40%). Other locations where hospice services are provided are nursing homes (22%), residential facilities (6%), hospice inpatient facilities (21%), and acute care hospitals (10%). Hospice patients are generally the elderly, and hospice age group percentages are 34 years or less (1%), 35 - 64 years (16%), 65 - 74 years (16%), 75 - 84 years (29%), and over 85 years (38%). As for the terminal illness resulting in a hospice referral, cancer is the diagnosis for almost 40% of hospice patients, followed by debility unspecified (15%), heart disease (12%), dementia (11%), lung disease (8%), stroke (4%) and kidney disease (3%). Medicare pays the great majority of hospice care expenses (84%), followed by private insurance (8%), Medicaid (5%), charity care (1%) and self pay (1%).

As of 2008, there were approximately 4,700 locations which were providing hospice care in the United States, which represented about a 50% increase over ten years. There were about 3,700 companies and organizations which were providing hospice services in the United States. About half of the hospice care providers in the United States are for-profit organizations, and about half are non-profit organizations.
General Overview of the Medicare and Medicaid Programs

In 1965, Congress established the Medicare Program to provide health insurance for the elderly and disabled. Payments from the Medicare Program arise from the Medicare Trust fund, which is funded by government contributions and through payroll deductions from American workers. The Centers for Medicare and Medicaid Services (CMS), previously known as the Health Care Financing Administration (HCFA), is the federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid.

In 2007, CMS reorganized its ten geography-based field offices to a Consortia structure based on the agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The CMS consortia consist of the following:

• Consortium for Medicare Health Plans Operations
• Consortium for Financial Management and Fee for Service Operations
• Consortium for Medicaid and Children's Health Operations
• Consortium for Quality Improvement and Survey & Certification Operations

Each consortium is led by a Consortium Administrator (CA) who serves as the CMS's national focal point in the field for their business line. Each CA is responsible for consistent implementation of CMS programs, policy and guidance across all ten regions for matters pertaining to their business line. In addition to responsibility for a business line, each CA also serves as the Agency's senior management official for two or three Regional Offices (ROs), representing the CMS Administrator in external matters and overseeing administrative operations.

Much of the daily administration and operation of the Medicare Program is managed through private insurance companies that contract with the Government. These private insurance companies, sometimes called "Medicare Carriers" or "Fiscal Intermediaries," are charged with and responsible for accepting Medicare claims, determining coverage, and making payments from the Medicare Trust Fund. These carriers, including Palmetto Government Benefits Administrators (hereinafter "PGBA"), a division of Blue Cross and Blue Shield of South Carolina, operate pursuant to 42 U.S.C. 禮禮 1395h and 1395u and rely on the good faith and truthful representations of health care providers when processing claims.

Over the past forty years, the Medicare Program has enabled the elderly and disabled to obtain necessary medical services from medical providers throughout the United States. Critical to the success of the Medicare Program is the fundamental concept that health care providers accurately and honestly submit claims and bills to the Medicare Trust Fund only for those medical treatments or services that are legitimate, reasonable and medically necessary, in full compliance with all laws, regulations, rules, and conditions of participation, and, further, that medical providers not take advantage of their elderly and disabled patients.

The Medicaid Program is available only to certain low-income individuals and families who must meet eligibility requirements set forth by federal and state law. Each state sets its own guidelines regarding eligibility and services. Although administered by individual states, the Medicaid Program is funded primarily by the federal government. Medicaid does not pay money to patients; rather, it sends payments directly to the patient's health care providers. Like Medicare, the Medicaid Program depends on health care providers to accurately and honestly submit claims and bills to program administrators only for those medical treatments or services that are legitimate, reasonable and medically necessary, in full compliance with all laws, regulations, rules, and conditions of participation, and, further, that medical providers not take advantage of their indigent patients.

Medicare & Medicaid Hospice Laws Which Affect SC Hospices

Hospice fraud occurs when hospice organizations, by and through their employees, agents and owners, knowingly violate the terms and conditions of the applicable Medicare and Medicaid hospice statutes, regulations, rules and conditions of participation. In order to be able to recognize hospice fraud, hospices, hospice patients, hospice employees and their attorneys and lawyers must know the Medicare laws and requirements relating to hospice care benefits.

Medicare's two main sources of authorization for hospice benefits are found in the Social Security Act and the U.S. Code of Federal Regulations. The statutory provisions are primarily found at 42 U.S.C. 禮禮 1395d, 1395e, 1395f(a)(7), 1395x(d)(d), and 1395y, and the regulatory provisions are found at 42 C.F.R. Part 418.

To be eligible for Medicare benefits for hospice care, the patient must be eligible for Medicare Part A and be terminally ill. 42 C.F.R. 禮 418.20. Terminal illness is established when "the individual has a medical prognosis that his or her life expectancy is 6 months or less if the illness runs its normal course." 42 C.F.R. 禮 418.3; 42 U.S.C. 禮 1395x(d)(d)(3). The patient's physician and the medical director of the hospice must certify in writing that the patient is "terminally ill." 42 U.S.C. 禮 1395f(a)(7); 42 C.F.R. 禮 418.20. After a patient's initial certification, Medicare provides for two ninety-day benefit periods followed by an unlimited number of sixty-day benefit periods. 42 U.S.C. 禮 1395d(a)(4). At the end of each ninety- or sixty-day period, the patient can be re-certified only if at that time he or she has less than six months to live if the illness runs its normal course. 42 U.S.C. 禮 1395f(a)(7)(A). The written certification and re-certifications must be maintained in the patient's medical records. 42 C.F.R. 禮 418.23. A written plan of care must be established for each patient setting forth the types of hospice care services the patient is scheduled to receive, 42 U.S.C. 禮 1395f(a)(7)(B), and the hospice care has to be provided in accordance with such plan of care. 42 U.S.C. 禮 1395f(a)(7)(C); 42 C.F.R. 禮 418.56. Clinical records for each hospice patient must be maintained by the hospice, including plan of care, assessments, clinical notes, signed notice of election, patient responses to medication and therapy, physician certifications and re-certifications, outcome data, advance directives and physician orders. 42 C.F.R. 禮 418.104.

The hospice must obtain a written notice of election from the patient to elect to receive Medicare hospice benefits. 42 C.F.R. 禮 418.24. Importantly, once a patient has elected to receive hospice care benefits, the patient waives Medicare benefits for curative treatment for the terminal disease upon which is the admitting diagnosis. 42 C.F.R. 禮 418.24(d).

The hospice must designate an Interdisciplinary Group (IDG) or groups composed of individuals who work together to meet the physical, medical, psychosocial, emotional, and spiritual needs of the hospice patients and families facing terminal illness and bereavement. 42 C.F.R. 禮 418.56. The IDG members must provide the care and services offered by the hospice, and the group, in its entirety, must supervise the care and services. A registered nurse that is a member of the IDG must be designated to provide coordination of care and to ensure continuous assessment of each patient's and family's needs and implementation of the interdisciplinary plan of care. The interdisciplinary group must include, but is not limited to, the following qualified and competent professionals: (i) A doctor of medicine or osteopathy (who is an employee or under contract with the hospice); (ii) A registered nurse; (iii) A social worker; and, (iv) A pastoral or other counselor. 42 C.F.R. 禮 418.56.

The Medicare hospice regulations, at 42 C.F.R. 禮 418.200, summarize the requirements for hospice coverage in pertinent part as follows:

To be covered, hospice services must meet the following requirements. They must be reasonable and necessary for the palliation and management of the terminal illness as well as related conditions. The individual must elect hospice care in accordance with 禮418.24. A plan of care must be established and periodically reviewed by the attending physician, the medical director, and the interdisciplinary group of the hospice program as set forth in 禮418.56. That plan of care must be established before hospice care is provided. The services provided must be consistent with the plan of care. A certification that the individual is terminally ill must be completed as set forth in section 禮418.22.

The Social Security Act, at 42 U.S.C. 禮 1395y(a), limits Medicare hospice benefits, providing in pertinent part as follows: "Notwithstanding any other provision of this title, no payment may be made under part A or part B for any expenses incurred for items or services-... (C) in the case of hospice care, which are not reasonable and necessary for the palliation or management of terminal illness...." 42 C.F.R. 禮 418.50 (hospice care must be "reasonable and necessary for the palliation and management of terminal illness"). Palliative care is defined in the regulations as "patient and family-centered care that optimizes quality of life by anticipating, preventing, and treating suffering. Palliative care throughout the continuum of illness involves addressing physical, intellectual, emotional, social, and spiritual needs and to facilitate patient autonomy, access to information, and choice." 42 C.F.R. 禮 418.3.

Medicare pays hospice agencies a daily rate for each day a beneficiary is enrolled in the hospice benefit and receives hospice care. The daily payments are made regardless of the amount of services furnished on a given day and are intended to cover costs that the hospice incurs in furnishing services identified in the patient's plan of care. There are four levels of payments which are made based on the amount of care required to meet beneficiary and family needs. 42 C.F.R. 禮 418.302; CMS Hospice Fact Sheet, November 2009. These four levels, and the corresponding 2010 daily rates, are as follows: routine home care ($142.91); continuous home care ($834.10); inpatient respite care ($147.83); and, general inpatient care ($635.74).

The aggregate annual cap per patient in 2009 was $23,014.50. This cap is determined by adjusting the original hospice patient cap of $6,500, set in 1984, by the Consumer Price Index. See CMS Internet-Only Manual 100-04, chapter 11, section 80.2; 42 U.S.C. 禮 1395f(i); 42 C.F.R. 禮 418.309. The Medicare Claims Processing Manual, at Chapter 11 - Processing Hospice Claims, in Section 80.2, entitled "Cap on Overall Hospice Reimbursement," provides in pertinent part as follows: "Any payments in excess of the cap must be refunded by the hospice."

Hospice patients are responsible for Medicare co-insurance payments for drugs and respite care, and the hospice may charge the patient for these co-insurance payments. However, the co-insurance payments for drugs are limited to the lesser of $5 or 5% of the cost of the drugs to the hospice, and the co-insurance payments for respite care are generally 5% of the payment made by Medicare for such services. 42 C.F.R. 禮 418.400.

The Medicare and Medicaid programs require institutional health care providers, including hospice organizations, to file an enrollment application in order to qualify to receive the programs' benefits. As part of these enrollment applications, the hospice providers certify that they will comply with Medicare and Medicaid laws, regulations, and program instructions, and further certify that they understand that payment of a claim by Medicare and Medicaid is conditioned upon the claim and underlying transaction complying with such program laws and requirements. The Medicare Enrollment Application which hospice providers must execute, Form CMS-855A, states in part as follows: "I agree to abide by the Medicare laws, regulations and program instructions that apply to this provider. The Medicare laws, regulations, and program instructions are available through the Medicare contractor. I understand that payment of a claim by Medicare is conditioned upon the claim and the underlying transaction complying with such laws, regulations, and program instructions (including, but not limited to, the Federal AKS and Stark laws), and on the provider's compliance with all applicable conditions of participation in Medicare."

Hospices are generally required to bill Medicare on a monthly basis. See the Medicare Claims Processing Manual, at Chapter 11 - Processing Hospice Claims, in Section 90 - Frequency of Billing. Hospices generally file their hospice Medicare claims with their Fiscal Intermediary or Medicare Carrier pursuant to the CMS Claims Manual Form CMS 1450 (sometime also called a Form UB-04 or Form UB-92), either in paper or electronic form. These claim forms contain representations and certifications which state in pertinent part that: (1) misrepresentations or falsifications of essential information may serve as the basis for civil monetary penalties and criminal convictions; (2) submission of the claim constitutes certification that the billing information is true, accurate and complete; (3) the submitter did not knowingly or recklessly disregard or misrepresent or conceal material facts; (4) all required physician certifications and re-certifications are on file; (5) all required patient signatures are on file; and, (6) for Medicaid purposes, the submitter understands that because payment and satisfaction of this claim will be from Federal and State funds, any false statements, documents, or concealment of a material fact are subject to prosecution under applicable Federal or State Laws.

Hospices must also file with CMS an annual cost and data report of Medicare payments received. 42 U.S.C. 禮 1395f(i)(3); 42 U.S.C. 禮 1395x(d)(d)(4). The annual hospice cost and data reports, Form CMS 1984-99, contain representations and certifications which state in pertinent part that: (1) misrepresentations or falsifications of information contained in the cost report may be punishable by criminal, civil and administrative actions, including fines and/or imprisonment; (2) if any services identified in the report were the product of a direct or indirect kickback or were otherwise illegal, then criminal, civil and administrative actions may result, including fines and/or imprisonment; (3) the report is a true, correct and complete statement prepared from the books and records of the provider in accordance with applicable instructions, except as noted; and, (4) the signing officer is familiar with the laws and regulations regarding the provision of health care services and that the services identified in this cost report were provided in compliance with such laws and regulations.

Hospice Anti-Fraud Enforcement Statutes

There are a number of federal criminal, civil and administrative enforcement provisions set forth in the Medicare statutes which are aimed at preventing fraudulent conduct, including hospice fraud, and which help maintain program integrity and compliance. Some of the more prominent enforcement provisions of the Medicare statutes include the following: 42 U.S.C. 禮 1320a-7b (Criminal fraud and anti-kickback penalties); 42 U.S.C. 禮 1320a-7a and 42 U.S.C. 禮 1320a-8 (Civil monetary penalties for fraud); 42 U.S.C. 禮 1320a-7 (Administrative exclusions from participation in Medicare/Medicaid programs for fraud); 42 U.S.C. 禮 1320a-4 (Administrative subpoena power for the Comptroller General).

Other criminal enforcement provisions which are used to combat Medicare and Medicaid fraud, including hospice fraud, include the following: 18 U.S.C. 禮 1347 (General health care fraud criminal statute); 21 U.S.C. 禮禮 353, 333 (Prescription Drug Marketing Act); 18 U.S.C. 禮 669 (Theft or Embezzlement in Connection with Health Care); 18 U.S.C. 禮 1035 (False statements relating to Health Care); 18 U.S.C. 禮 2 (Aiding and Abetting); 18 U.S.C. 禮 3 (Accessory after the Fact); 18 U.S.C. 禮 4 (Misprision of a Felony); 18 U.S.C. 禮 286 (Conspiracy to defraud the Government with respect to Claims); 18 U.S.C. 禮 287 (False, Fictitious or Fraudulent Claims); 18 U.S.C. 禮 371 (Criminal Conspiracy); 18 U.S.C. 禮 1001 (False Statements); 18 U.S.C. 禮 1341 (Mail Fraud); 18 U.S.C. 禮 1343 (Wire Fraud); 18 U.S.C. 禮 1956 (Money Laundering); 18 U.S.C. 禮 1957 (Money Laundering); and, 18 U.S.C. 禮 1964 (Racketeer Influenced and Corrupt Organizations ("RICO")).

The False Claims Act (FCA)

Hospice fraud whistleblowers may benefit financially under the reward provisions of the federal False Claims Act, 31 U.S.C. 禮禮 3729-3732, by bringing false claims suits, also known as qui tam or whistleblower suits, against their employers on behalf of the United States. The plaintiff in a hospice fraud whistleblower suit is also known as a relator. The most common FCA provisions upon which hospice fraud qui tam or whistleblower relators rely are found in 31 U.S.C. 禮 3729: (A) knowingly presents, or causes to be presented, a false or fraudulent claim for payment or approval; (B) knowingly makes, uses, or causes to be made or used, a false record or statement material to a false or fraudulent claim; (C) conspires to commit a violation of subparagraph (A), (B), (D), (E), (F), or (G);..., and, (G) knowingly makes, uses, or causes to be made or used, a false record or statement material to an obligation to pay or transmit money or property to the Government, or knowingly conceals or knowingly and improperly avoids or decreases an obligation to pay or transmit money or property to the Government.... There is no requirement to prove specific intent to defraud. Rather, it is only necessary to prove actual knowledge of the false claims, false statements, or false records, or the defendant's deliberate indifference or reckless disregard of the truth or falsity of the information. 31 U.S.C. 禮 3729(b).

The FCA anti-retaliation provision protects the hospice whistleblower from retaliation from the hospice when the employee (or a contractor) "is discharged, demoted, suspended, threatened, harassed, or in any other manner discriminated against in the terms and conditions of employment" for taking action to try to stop the fraudulent activity. 31 U.S.C. 禮 3730(h). A hospice employee's relief includes reinstatement, 2 times the amount of back pay, interest on the back pay, and compensation for any special damages sustained as a result of the discrimination or retaliation, including litigation costs and reasonable attorneys' fees.

A SC hospice fraud FCA whistleblower would initially file a disclosure statement, complaint and supporting documents with the U.S. Attorney's Office in Columbia, South Carolina, and the US Attorney General. After the disclosures are filed, a federal court complaint can be filed. The SC division where the frauds occurred, the relator's residence, and the defendant residence, will determine which division the case will be assigned. There are eleven federal court divisions in South Carolina. Once the case has been filed, the government has 60 days to decide whether or not to intervene. During this time, federal government investigators located in South Carolina will investigate the claims. If the case involved Medicaid, SC Medicaid fraud unit investigators will likely become involved as well. If the government intervenes in the case, the U.S. Attorney for South Carolina is usually the lead attorney. If the government does not intervene, the relator's SC attorney will prosecute the case. In South Carolina, expect a qui tam case to take one to two years to get to trial.

Tips on Recognizing Hospice Fraud Schemes

The HHS Office of Inspector General (OIG) has issued Special Fraud Alerts for fraudulent and abusive practices of hospices. U.S. and South Carolina hospices, patients, hospice employees and whistleblowers, their attorneys and lawyers, should be familiar with these hospice fraud practices. Tips on recognizing hospice frauds in South Carolina and the U.S. are:

• A hospice offering free goods or goods at below market value to induce a nursing home to refer patients to the hospice.
• False representations in a hospice's Medicare/Medicaid enrollment form.
• A hospice paying "room and board" payments to the nursing home in amounts in excess of what the nursing home would have received directly from Medicaid had the patient not been enrolled in the hospice.
• False statements in a hospice's claim form (CMS Forms 1450, UB-04 or UB-92).
• A hospice falsely billing for services that were not reasonable or necessary for the palliation of the symptoms of a terminally ill patient.
• A hospice paying amounts to the nursing home for "additional" services that Medicaid considered included in its room and board payment to the hospice.
• A hospice paying above fair market value for "additional" non-core services which Medicaid does not consider to be included in its room and board payments to the nursing home.
• A hospice referring patients to a nursing home to induce the nursing home to refer its patients to the hospice.
•A hospice providing free (or below fair market value) care to nursing home patients, for whom the nursing home is receiving Medicare payment under the skilled nursing facility benefit, with the expectation that after the patient exhausts the skilled nursing facility benefit, the patient will receive hospice services from that hospice.
• A hospice providing staff at its expense to the nursing home to perform duties that otherwise would be performed by the nursing home.
• Incomplete or no written Plan of Care was established or reviewed at specific intervals.
• Plan of Care did not include an assessment of needs.
• Fraudulent statements in a hospice's cost report to the government.
• Notice of Election was not obtained or was fraudulently obtained.
• RN supervisory visits were not made for home health aide services.
• Certification or Re-certification of terminal illness was not obtained or was fraudulently obtained.
• No Plan of care was included for bereavement services.
• Fraudulent billing for upcoded levels of hospice care.
• Hospice did not conduct a self-assessment of quality and care provided.
• Clinical records were not maintained for every patient.
• Interdisciplinary group did not review and update the plan of care for each patient.

Recent Hospice Fraud Enforcement Cases

The DOJ and U.S. Attorney's Offices have been active in enforcing hospice fraud cases.

In 2009, Kaiser Foundation Hospitals settled an FCA lawsuit by paying $1.8 million to the federal government. The defendant allegedly failed to obtain written certifications of terminal illness for a number of its patients.

In 2006, Odyssey Healthcare, a national hospice provider, paid $12.9 million to settle a qui tam suit for false claims under the FCA. The hospice fraud allegations were generally that Odyssey billed Medicare for providing hospice care to patients when they were not terminally ill and ineligible for Medicare hospice benefits. A Corporate Integrity Agreement was also a part of the settlement. The hospice fraud qui tam relator received $2.3 million for blowing the whistle on the defendant.

In 2005, Faith Hospice, Inc., settled claims an FCA claim for $600,000. The hospice fraud allegations were generally that Faith Hospice billed Medicare for providing hospice care to patients more than half of whom were not terminally ill.

In 2005, Home Hospice of North Texas settled an FCA claim for $500,000 regarding allegations of fraudulently billing Medicare for ineligible hospice patients.

In 2000, Michigan osteopath Donald Dreyfuss, who pleaded guilty to criminal fraud charges, including violation of the AKS for receiving illegal kickbacks from a hospice for recommending the hospice to the staff of his nursing home, settled an FCA suit for $2 million.

Conclusion

Hospice fraud is a growing problem in South Carolina and throughout the United States. South Carolina hospice patients, hospice employees, and their SC lawyers and attorneys, should be familiar with the basics of the hospice care industry, hospice eligibility under the Medicare and Medicaid programs, and typical hospice fraud schemes. Hospice organizations should take steps to ensure full compliance with Medicare/Medicaid hospice billing requirements to avoid hospice fraud allegations and FCA litigation.

穢 2010 Joseph P. Griffith, Jr.

The Secret Tax Treatment of Qualified Tuition Programs/529 Plans?


Families are having a tough time paying for college with rising costs pricing many out of a college education. Over the last 20 years public university tuition and fees have soared 30%. At the same time, middle class incomes have remained the same. Qualified Tuition Programs (QTP) or 529 Plans are the most popular savings vehicles to help pay for college because of their tax benefits. However, these plans may not be as great as you think because there are hidden tax liabilities that most families and CPA's are not aware of.

What is a QTP/529 Plan?

It is a state sponsored plan that allows families to pre-pay or either contribute to an account to pay for your child's qualified education expenses at an eligible educational institution.

Tax benefits of a QTP/529 Plan

As long as the withdrawal is less than or equal to the beneficiary's adjusted qualified education expenses, no tax is due. Stated another way, taxes will be due when the QTP/529 Plan withdrawal is greater than the beneficiary's adjusted qualified education expenses.

Who can withdraw?

First of all, withdrawals can only be taken by the account owner who is usually the parent or grandparent. The beneficiary is the other person who can also withdraw funds. When withdrawals are taken from the account a withdrawal form is submitted and the fund administrator will issue a 1099-Q (IRS reporting form) to the party that receives the funds. It is important to note that any tax consequence will not be stated on this form, taxes must be determined by the parent or an accountant.

What are the funds be used for?

The funds are designated for qualified education expenses (QEE) - tuition and fees, room and board, books and supplies, required equipment, computer and internet access, and special needs. The original contributions to a QTP/529 Plan are tax free but a portion of the earnings can be taxed even if the money was used to pay for QEE.

Taxable Withdrawal Example

Alyssa's parents opened a 529 college savings plan for her. Over the years they contributed $20,000 into the account. The balance on the date of the withdrawal was $29,000. In the fall, Alyssa enrolled in college and had the following QEE:

Tuition and Fees $11,000

Books and Supplies $ 1,000

Room and Board $ 6,000

Total QEE $18,000

She paid for her college expenses from the following sources:

Tax free education benefits

Scholarships/Grants $10,000

Lifetime Learning Credit $ 2,000

Total education benefits reduction $12,000

529 Plan $ 8,000

Before Alyssa can determine the taxable part of her withdrawal, she must reduce her total qualified expenses by any tax free education assistance.

Total QEE $18,000 - tax free education benefits $12,000 = $6,000 Adjusted qualified education expenses (AQEE)

Since the AQEE $6,000 is lower than the 529 withdrawal, part of the earnings will be taxable.

Alyssa's 1099-Q form shows that $1,600 of her 529 withdrawal is earnings. Therefore, her parents or CPA figures the taxable part of the withdrawal as follows:

$1,600 earnings X $6,000 AQEE / $8,000 529 withdrawal = $1,200 tax free earnings

$1,600 earnings - $1,200 tax free earnings = $400 taxable earnings

Alyssa must claim $400 in income on her tax form as withdrawn 529 Plan earnings not used for AQEE.

QTP/529 Plan withdrawals are not as simple as you might think. The process is quite complicated and without the help of an expert on your side - saving for college could be costly if you are not aware of the tax consequences and how they apply to your circumstances. But you don't have to navigate the system alone, seek the assistance of a college planning professional. For more information on other education tax benefits consult IRS Publication 970.

Reasons For Car Accidents Vary - Avoid Mechanical Problems


There are many reasons for car accidents and some of them are very hard to prevent. One cause of accidents relates to mechanical problems which can easily be prevented.

The first step to avoiding mechanical problems is to have your vehicle maintained regularly. Checking the condition of your brakes, tires and steering system will help ensure your vehicle is safe to drive.

Reasons for car accidents are diverse but these mechanical issues are common culprits of an automobile accident.

1. Tires that are under-inflated - Keeping tires adequately inflated will help keep you safe. Under-inflated tires can cause a car to rollover and the risk of your tires overheating is increased when the tires do not have enough air in them.

2. Bald tires - When tire treads become worn down they are referred to as bald tires. When your tire treads wear off you lose protection during inclement weather. Treads help your car navigate smoothly through puddles in the road and prevent hydroplaning. When your car hydroplanes you run the risk of losing control of your car until you regain traction. You can check your tires yourself or have a mechanic check them to be safe.

3. Worn down brake pads - Overtime your car's brake pads will wear down and eventually they will need to be replaced. You will know you need new brake pads if there is a noise of metal rubbing together when you press on the brakes. You also may experience your car pulling to one side of the road when you hit the brakes or a brake pedal that engages very close to the floor.

4. Rusted vehicle - When you live in a place that gets a lot of snow in the winter you run the risk of getting rust on the under carriage of your vehicle. You are at a higher risk for rust if you drive an older vehicle. When to much rust builds it can lead to the car's suspension breaking down.

Regular visits to a trusted mechanic who will preform the necessary maintenance to your vehicle and spot any potential problems should be enough to keep these problems from happening.

There are far too many reasons for car accidents to happen that you cannot control. Taking proper care of your vehicle and making sure it's well maintained is a must. Proper maintenance will help you reduce the likelihood that you will be involved in an automobile accident.

Georgia Assisted Living Costs


Long term elder care help at assisted living homes costs approximately $2,500 a month generally in the state of Georgia. If you think that's steep, the cost for nursing care is almost twice, costing between five thousand and six thousand dollars a month on average.

With monthly prices so stiff, how can you intend to pay for these services appropriate for long term care?

It's expensive in GA to be given long term senior care, regrettably there are only two options available to most of the general public. You can pay for the care services out-of-pocket, or you can buy long term care protection which will probably cost about $50.00 a month whether you wind up needing the care or not.

Here is a summary of the typical costs of long term help in Georgia, and Metro Atlanta, including Alpharetta, Augusta, Macon, and Savannah.

  • Georgia: $2,400 monthly

  • Atlanta: $3,451 monthly

  • Alpharetta: $3,750 monthly

  • Augusta: $2,277 monthly

  • Macon: $2,656 monthly

  • Savannah: $2,836 monthly

The cost of assisted living in GA can also vary relative to the needs of the individual. For many facilities there is a base monthly charge for the suite plus supplementary fees are added as required. There can also be a 1 time community fee during move in.

Monthly Room Fee: $4,500 and Under

The suite charge at an assisted living home every month in georgia includes upkeep, maintenance of the room and common areas, some to all utilities, activities and sufficient assistance with daily activities. The costs differ for different reasons, but the primary factor is location. You can more often than not estimate this by the local real estate. A Buckhead community in Atlanta would cost more than one located in Woodstock.

Supplemental Charges: $600 - $4500

Determined by the level of aid that is essential for the individual, GA assisted living homes all have extra services to help you or a loved one with daily or common activities. The services vary in prices, and depending on how many are essential can start at $20 a day, and get as costly as $100 daily. Everyday medication reminders and circulation is the most used service and runs about $450 a month if not included.

Be sure to check each communities price plan for these services even if they're not necessary at first, they may rapidly cause the bill to escalate in the near future. The following services are commonly offered throughout assisted living homes in GA.

  • Grooming

  • Dietary

  • Speech

  • Socialization

  • Vital signs

  • Bathing

  • Vision

  • Transfer

  • Weight loss/gain

  • Skin Care

  • Dressing

  • Hearing

  • Mobility

  • Lab work

  • Special requests

1 Time Facility Entrance Charge

The entrance charge is a 1 time, payment made upfront between 1 - 2 thousand dollars and is as a rule paid before moving in. Typically it's used for maintenance of the building and campus of the facility. It varies from $1000-$2000.

Increase In-House Nursing Homes Collections


The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.

1] Have A Defined Long Term Care Collection Policy

One of the major causes of delinquent nursing home receivables is that the facility has not clearly defined to its residents/responsible parties and business office staff when the accounts are to be paid. If you are currently 'playing-it-by-ear', and have no consistent guidelines for your business office to follow - you are inviting bad debt. These guidelines should be made clear to both your business office and admissions staff. If you consistently apply your collection policy to every nursing home account, you will enjoy a large decrease in delinquent accounts.

2] Educate Residents/Responsible Parties On Your Policy Before Admission

If residents/responsible parties are not educated that their nursing home accounts need to be paid on time - then chances are they'll pay late or sometimes not at all. Make it crystal clear what day of the month that you bill, and when their payment is expected. Let them know the consequences of non-payment up front - not after they become delinquent. This eliminates potential future misunderstandings from your residents/responsible parties. Statement of your payment policy when payment is overdue is a strong first step in facilitating payment.

3] Invoice Promptly and Bill Regularly

If you don't have a systematic invoicing and billing system - get one. Many times the resident/ responsible party hasn't been re-billed or reminded to pay in a timely manner. This situation regularly occurs in homes where there isn't enough billing staff in your business office, or the staff is spread to thin to invoice or bill on a timely basis. It is amazing how much money is often left uncollected because the resident/ responsible party was never billed or contacted a second time.

4] Keep Accurate And Timely Payment Records

Once a resident is admitted, it is vitally important to maintain accurate and timely records on their payment history. If you see any deviation from past payment patterns, and especially if payments become unusually slow, immediate follow-up is warranted. This not only gives you an early alert to impending payment problems, it also gives you the chance for early intervention if there is an outside influence (i.e. responsible party withholding payment, etc...)

5] Contact Past Due Accounts More Frequently

There is no law prohibiting you from contacting a resident/responsible party more than a month. The old adage 'The squeaky wheel gets the oil' has a great deal of merit when it comes to collecting delinquent accounts. It is an excellent idea to contact late payers every 14 days. Doing so will enable you to diplomatically remind the resident/responsible party about your terms of payment and give you more chances to discover the real reason why they are late.

6] Develop A Systematic Plan To Follow Up On Past Due Accounts

Determine ahead of time what actions you will take and a defined time frame when the actions will take place. For example, at 15 days delinquent - make a phone call. Your business office can start with a 'courtesy' call to make sure the statement was received. At 30 days delinquent - send another statement with a message, "This balance is 30 days delinquent, please remit immediately." At 45 days your business office can call and make a stronger demand for payment. Having a plan and adhering to it makes both you and your residents/ responsible parties aware of the fact you expect to be paid on a timely basis.

7] Use Your Aging Report - Not Your "Feelings"

Many well meaning business offices have let an nursing home account age beyond the point of ever being collected because they 'felt' that the resident/responsible party would eventually pay. While there certainly are a few isolated cases of unusual payment situations, the truth is that if you aren't being paid, usually someone else is. So stick to your systematic plan of follow up. You'll soon know who intends to really pay and who does not. You can then take appropriate measures once you know where you stand.

8] Make Sure Your Business Office Is Trained

Even experienced business office members can sometimes become jaded when dealing with debtors. This usually occurs when the residents or responsible parties: have made and broken promises for payment, did not file information at the county office, avoided your attempts to make contact, moved with no forwarding address, or just flat out declared they have no intention of paying. Make sure your business office is firm yet courteous when dealing with the residents/responsible parties. Your business office could benefit from customer service training because they must 'sell' the residents/responsible parties on the idea that you expect to be paid. Make sure your business office is trained to not only bring the nursing home account current, but to also maintain good will with your residents/responsible parties.

9] Admit And Correct Any Mistakes On Your Part

Sometimes residents/responsible parties do not pay because they feel you have made a mistake. If the basis of the non-payment is a dispute over the quality of care, a mutually agreeable settlement between you and the resident/responsible party should be arrived at promptly. The resident/responsible party may use a minor dispute to withhold substantial payment. Insist that the undisputed portion get paid immediately, indicating the balance will be negotiated. This will not only help to collect payment payment, it shows the resident/responsible party that you are listening to his or her concerns.

10] Use Third Party Nursing Home Collections Intervention Sooner

If you have systematically pursued your delinquent nursing home accounts for 60 to 90 days from the due date, and they still have not paid, you are being delivered a message from your resident/responsible party. If you have implemented a good collections policy, you have requested payment four to six times in the form of statements, letters, phone calls and possibly personal visits. Statistics show that after 90 days, the effect of in-house collection efforts wear of 80%". That means that the time and resources of your business office should be focused within the first 90 days of delinquency where you have the best chance to collect the delinquent nursing home balances. From that point on, a third party can motivate a resident/responsible party to pay in ways you cannot, because of both the perceived and real consequences of dealing with a collection agency or attorney.

11] Remember That Nobody Collects Every Account

Even by setting up and adhering to a specific long term care collection plan, there are always some accounts that will never bee collected. By identifying these nursing home accounts early your billing staff a great deal of time and money. Even though a few may slip by, you will find that the overall number of slow pay and nonpaying accounts will greatly diminish, and that's a victory in itself!

Friday, April 19, 2013

Easing the Financial Burden of Long-Term Care


Providing senior care for a loved one can be overwhelming both emotionally and financially. According to the 2009 Genworth Cost of Care Survey, median annual costs for various types of senior care in the Bay Area can reach burdensome levels:

Adult Day Care - $20,410 annually - based on eight hours a day, five days a week.
In-Home Services - Assistance with activities of daily living, including dressing, personal hygiene, bathing, etc. - $52,634 annually, based on 44 hours a week.
Assisted Living Facility -$39,960 annually - private one-bedroom
Nursing Homes - $82,125 - semi-private, and $102,018 - private, annually

I hear stories daily from adults regarding the financial challenges associated with providing their aging parents with assistance. Such assistance may be provided at home, assisted living facilities, residential care homes or nursing homes. As they go through the process, seniors commonly say, "I do not want to be a burden on my kids as I age." I've highlighted below some of the options that will help pay, fully or partially, for needed assistance or care:

Medicare/Medi-Cal
Most private health insurance plans follow the same general rules as Medicare. If any long-term care is covered, it is usually for only skilled, short-term and medically necessary care. Homecare is limited only to medically necessary skilled care. Custodial or personal care is not covered by health insurance. The coverage in a skilled nursing facility must follow a hospital stay and is limited up to 100 days. If you meet Med-Cal's financial eligibility status, you must select a skilled nursing facility that accepts Medi-Cal.

Long Term Care Insurance
Long-term care insurance could be the best investment one can make. Unless medically necessary, you can avoid skilled nursing facilities by residing at assisted living facilities, residential care homes or at a home with the needed in-home care. This type of insurance makes it much easier to cope with most otherwise uncovered health issues as you get older.

Long-term care insurance should be as important as your healthcare insurance, life insurance and homeowner's insurance. Generally, long-term care is needed for conditions that cannot be cured or healed, and for helping people with routine activities such as dressing, bathing, transferring, continence care, toileting and eating. Long-term care insurance extends for a long period of time, covering care for various types of dementia, including Alzheimer's disease. Long-term care insurance, which can reduce the burden from your family and your peace of mind, should be a very serious consideration.

Life Insurance
There are various ways you can use your life insurance to help pay for long term care, including accelerated death benefits, viatical settlements and life settlements.

Accelerated Death Benefit - An accelerated death benefit is a life insurance death benefit paid in cash in advance, tax free.
Life Settlements - Life settlements give you the ability to raise cash by selling your life insurance policy at its present value. The proceeds may be used for any reason including paying for long term care.

Viatical Settlement - This settlement allows you to sell your life insurance policy to a third party and use the money your receive to pay for your care. This option is only possible if you are terminally ill.

Veterans Aid and Attendance
The aid and attendance pension benefit offered by the Department of Veterans Affairs may be available to wartime veterans and surviving spouses who have in-home care or who live in assisted living facilities or nursing homes. The current monthly benefit can be up to $1,948.

Though there are minimum qualifications, I have listed the prerequisites for review below:
*Served in the military during time of war, or spouse.
*Have less than $80,000 in investments excluding home/car. Note: There are other options still to consider if this wasn't checked.
*Monthly income less than the monthly cost of care including prescriptions.Need help from others in one or more of activities of daily living.
*If surviving spouse, married to the veteran at the time of death.
*Have sufficient resources to pay for care while awaiting a decision from the VA - may take up to four to 12 months.

As you can see, while providing senior care for your loved one may be emotionally and financially challenging, there are a variety of available options to substantially ease the burden.

Guardianship Of A Parent: Elder Law Attorneys Can Help You Establish Boundaries


It's never easy to file for guardianship of one or both of your elderly parents, but there are many times when it has to be done because your parent is no longer able to care for himself or herself or make sound financial decisions. In either case, elder law attorneys can help you establish boundaries that are appropriate while still providing the oversight and additional care your loved one now needs. But what kinds of guardianship are there? Can you file to be a guardian while still giving him or her some autonomy? Elder lawyers can help you determine what path is best for your loved one and your family

Talk To A Guardianship Attorney

A guardianship attorney will explain the complexities of being a guardian and help you decide whether you need to have power over that individual or over his or her estate. If you gain guardianship of the person, you will be responsible for making medical decisions, making sure they are safe, properly clothed and taking care of themselves. On the other hand, control of their estate means you'll be making monetary decisions for them, including paying bills, making purchases and determining what is best for them financially. In some cases, you will need to become a guardian of both their finances and their person, particularly if they have advanced dementia or Alzheimer's. Regardless of whether your parent or loved one needs a guardian, they will probably fight you on this issue, fearing loss of autonomy and independence. There are ways, however, to maintain their dignity while taking care of crucial facets of their lives for them.

Don't Force The Issue: Elder Lawyers Offer Valuable Suggestions

Once the court has appointed you the guardian of your parent or loved one, you can make daily or financial decisions for them, but you will be held accountable for those decisions by the court. You can't arbitrarily make decisions that aren't in your ward's best interests. By talking to elder law specialists in your area or social service workers who are familiar with guardianship issues you will learn some tips that will make the transition easier for both your ward and your family. It's in everyone's best interests if you can oversee their health and their finances in a way that maximizes their independence while minimizing restrictions.

Encourage Their Participation

A guardianship attorney will tell you that the transition period can be extremely difficult if you don't handle your new position in regard to your parent or loved one with dignity and respect. Be sure to include your parent in any decisions you need to make such as choosing an assisted living facility or nursing home. You can certainly narrow down the choices to three or four locations that fit the estate's budget and your own sense of what your parent needs, but be sure to let your parent visit each of them and add his or her own input. If you force them into a location that they don't like, neither of you will be happy.

Giving Wards Autonomy Over Some Choices

For day-to-day living, elder lawyers advise that you let them make as many personal decisions as possible as long as they aren't endangering their health or that of others. If they can still make their own meals and are eating a balanced diet, let them. You should only step in when they have crossed that line between independence and self-neglect. A guardianship attorney may be able to illustrate some scenarios that help you understand which is which. Elder law recognizes that your parents may make choices that are unpleasant but not life-threatening or damaging to their well-being. For instance, if your father contributes a lot of money to a charity you don't approve of, as his guardian you don't need to take that choice away from him unless he is giving them most or all of his estate and leaving himself destitute.

It's crucial to understand the areas of elder law that influence guardianship of an ailing parent or loved one so that you don't cross a line and end up alienating them or taking away the little bit of independence and dignity that they need and deserve. An elder law attorney can explain the various elder law issues involved and help you navigate the uncertain landscape of guardianship.

Improving Home Healthcare Through Telemedicine


The Centers for Medicare and Medicaid Services reported that in 2009 US healthcare spending increased 5.6% to $2.47trillion and represented 17.3% of the US economy. The increase from 2008 to 2009 is the largest jump in healthcare spending since 1960, and it is remarkable that in a year in which the US economy contracted by 2.4% healthcare and the federal government were the only sectors to show an increase. This growth is also occurring from a high base, starting at a level 30% to 50% higher than most industrialized countries, and is unsustainable.

Part of the healthcare cost problem is the way that most healthcare services are provided. Hospital Care represents 31.1% of all healthcare costs and is notoriously expensive. The average cost for 1 day in the hospital in 2002 was $1,290, nearly double the average cost from 1990 and since 2002 hospital costs have increased by more than 50%. Professional Services, which in the Center for Disease Control (CDC) data includes Physician and clinical services, Dental services and other professional services represents another 31.3% of total healthcare costs and Nursing home care a further 5.9%. All of these services are provided onsite, in facilities and environments that are costly to maintain and where costs are increasing rapidly and represent more than 68% of the total healthcare expenditure in the US in 2007.

Cost however, is only part of the problem with this centralized model of healthcare delivery. Hospitals, clinics, Doctors offices and even nursing homes are notorious for spreading disease. According to a February 2003 article in The New England Journal of Medicine between 5% and 10% of all patients admitted to an acute-care hospital acquired one or more infections. The CDC estimates that there are 1.7million hospital acquired infections each year resulting in approximately 99,000 deaths, various sources have estimated that these terminal cases alone result in over $6billion in healthcare costs each year. These economic costs pale in comparison to the pain, suffering and loss of life resulting from these infections.

The centralized model also provides a setting that is at best impersonal and often dehumanizing. By design the institutional feel of hospitals, clinics, Doctors' offices and nursing homes can increase the physical discomfort of patients through raised levels of anxiety, disorientation, helplessness and even depression. Also the very nature of such institutions entails interruptions at odd hours by staff and other patients and a constantly changing cast of care providers that further add to the discomfort of the patient.

Treating patients in the home is much less costly and provides a familiar setting for the patient. It is also usually an environment that is more comfortable, lowers the risk of spreading infection and adds to the patient's sense of control over their treatment. The difficulty is that up until now much of the technology for cost and accessibility reasons needed the centralized model to be effective.

Telemedicine involves the use of telecommunications either through traditional phone networks, cell phone networks or the internet to diagnose, treat and monitor patients across large distances. Early use has focused on telecardiology and teleradiology where EKG and X-Ray information is transmitted over communication lines and monitored and analyzed at locations remote from the patient. Recently, new procedures now allow surgeons to perform certain procedures remotely and many hospitals have implemented remote nursing stations that can monitor patients from many facilities from one centralized location.

Telemedicine is also being used in the home healthcare setting to provide emergency alerts through personal emergency response systems and the monitoring of patients vital signs such as heart rate, blood pressure, cholesterol and glucose level. The latest advances in home healthcare telemedicine have been in the area of medication management, which given the costs of poor medication compliance represents an enormous opportunity to not only save costs but to also greatly improve medical outcomes and save lives.

Over 50 million people in the US are on three or more prescriptions. While many of these medications are critical to improving the health of the patient the average compliance rate with their medication regime is only 50%. Poor medication adherence according to the Center for Disease Control represents a significant healthcare problem resulting in increased costs and poor medical outcomes. The current poor rate of medication adherence results in 10% of all hospital admissions (30% of all hospital admissions for elderly), 22-40% of all Skilled Nursing Facility admissions, 125,000 deaths per year and from $150billion to $300billion in annual cost/waste.

And this problem will only get worse as longer life spans and relatively low birth rates increase the nation's average age over the coming years. The older we get, the more medications we require and as the number of prescriptions increases so too does the amount of non-compliance. As a result, the cost to the health care system due to poor adherence is rising significantly.

There are a number of ways to improve compliance that have been tested by the medical community. Adherence rates can be significantly improved through better education, the monitoring of patients in the home, and improved medication management. Medication management devices help by organizing dosages, providing reminders to take pills and sending alerts to care givers when dosages are not taken. Telemedicine based medication management devices significantly improve compliance rates by utilizing all three of these strategies.

Wearing the Medical Uniform of a Registered Nurse or Nurse Practitioner


Have you considered becoming a nurse, but are still unsure of the area in which you want to specialize? Or, are you a nursing professional who is interested in many fields, and doesn't want to be tied to one specialty? Then you should consider putting on the medical uniform of a registered nurse (RN). As an RN you will manage patients' medical care, perform direct patient care, and oversee the work of licensed practical nurses and certified nurse assistants. RN's have a great impact upon the lives of their patients, as well as the work flow of other medical staffers in hospitals, nursing homes, and other health care institutions. To become a registered nurse you must complete an associate degree program or a bachelor's degree program at a trade / vocational school, community college, or university. Some hospitals provide RN training to students who already have bachelor's degrees in related fields. Usually states offer higher levels of licensure to students who possess bachelor's degrees rather than associate degrees.

The next level up after RN is Nurse Practitioner (NP), which requires a master's degree. Nurse Practitioners in medical uniforms diagnose common ailments and perform routine tests, as well as prescribe medication. They work closely with their patients to monitor and meet their health needs. NP's sometimes have their own practices, or else they work in hospitals or outpatient or assisted living facilities. NP's provide much the same care as physicians, and often they are the patients' primary health care providers. Nurse practitioners provide comprehensive healthcare for patients of all ages; and their focus is on individualized care. They not only diagnose and treat patients' illnesses and conditions, but also work with the families on wellness, prevention, and on coping with the effects of illness on their daily lives. Many NP's are active in research and patient advocacy. NP's require good communications skills, empathy, and the ability to work in tandem with other members of the health professional team.

The particular duties of NP's in Cherokee medical scrubs vary depending upon the state in which they work, and also according to their specialty. Nursing Practitioner specialties include neonatal, pediatrics, geriatrics, occupational health, anesthesia, and acute care. Where many other health care professions are regulated nationally, the Nursing Practitioner profession is regulated independently by each state. All Nursing Practitioners are required to fulfill the certification and licensing criteria for their state. Many also opt for voluntary national licensing offered by the American Academy of Nurse Practitioners. Certification as a nurse practitioner can be earned in two year programs of classes and clinical experience; however, candidates should have first earned their bachelor's degrees. Most Nurse Practitioners begin as registered nurses, and then enter a BS to MSN program which focuses on a specialty such as family medicine, internal medicine, surgery, or women's health.

When Do You Need A Car Accident Attorney?


Life can throw unexpected surprises our way and some of these surprises can be really ugly, in the form of road accidents or collisions. Even if you were not at fault, you may have to face the consequences of a road accident. To reduce your problems and help you get justice, you would need the services of an experienced and knowledgeable car accident attorney. In this article, we will explain how you can benefit by hiring a car accident attorney in your area.

If you had an unfortunate collision with another vehicle on the road and the other driver was at fault then you have all the right to get a compensation for the losses faced by you. The losses could be in the form of time and money. The car accident may cause damages to your vehicle involving a lot of unnecessary expenses to get fixed. Furthermore, it may also lead to loss of time, leaves on job, and legal proceedings to go through. This is where a car accident attorney comes into picture.

The car accident attorney is a lawyer who is experienced in the field of accidents and his job is to help his client get proper settlement for the losses incurred. If you suffered monetary losses in the accident, going through the tiring and time taking legal proceedings can be a frustrating experience, and you will find yourself at loss with all the paper work and legal formalities.

An attorney can ease your job and help you get a good compensation. As he is well versed with the legal proceedings of the state, he can complete the paper work within a matter of hours, and without any unnecessary hassles. If you have suffered injuries, your lawyer can help you get a proper compensation that covers your medical bills, car repair, and other expenses. Even when no injuries have taken place, you would still require a legal representation on your side.

Many times individuals may feel that they have been wrongly accused in an accident and they can benefit from hiring a car accident attorney who carefully listens to the client, evaluates the situation and helps you get justice. The uninsured drivers who are caught up in a traffic mishap would also require assistance from a lawyer to get them out of the situation. A legal professional who has years of experience in this field of law can provide expert advice to the drivers and non-drivers.

Non-drivers include the pedestrians who may suffer from injury at the hands of a reckless driver or people who have purchased defective cars. Such individuals can also seek help from an experienced attorney and get the due compensation.

At times, when serious injuries take place, the only method to preserve the financial well being of the family is through seeking legal help from an attorney. An experienced auto lawyer can help you file a claim in accidents when you lose a loved one or sustain serious injuries such as permanent disfigurement, loss of a limb, hearing loss, fractured bones, blindness, brain injury, or serious spinal injury.

Aging Population Equals New Job Opportunities: Personal Support Worker Courses


According to the Canadian federal government, by 2026, one in five Canadians will be 65 years of age or older. This dramatic demographic shift towards an aging population raises some serious questions. Who will help this growing proportion of seniors maintain an independent lifestyle for as long as possible? The answer: the future graduates of today's healthcare training programs. If you are an empathetic person looking for a meaningful career, which allows you to make a real difference in the lives of other people, personal support worker courses may be an excellent option to consider. Health Care Aide, Home Support Worker, Respite Worker, read on to learn more about how to train for a wide range of personal care jobs.

First and foremost, personal support worker (PSW) courses teach students how to assist clients in the tasks of daily living. Students learn how to make bedridden clients more comfortable, or how to protect isolated or otherwise potentially vulnerable clients from neglect, abuse, and other physical or emotional threats.

The training prepares students for careers in:

  • long-term care facilities such as nursing homes for the elderly or disabled

  • retirement homes

  • hospitals, caring for the chronically ill

  • private homes

  • adult day programs

  • group homes

Students who enroll in PSW courses can expect to learn about common medical conditions and disabilities. They will learn standard rehab exercises. Some PSW courses take the form of a practicum, giving students a chance to apply the skills learned in the classroom to real-life situations. Some provinces require graduates to write a standardized exam before entering the workforce.

Students of PSW courses can also expect to learn:

  • how to assess what each patient needs, in terms of personal care, home management, recreational activities, etc.

  • interpersonal skills

  • workplace safety skills (how to safely move a patient, etc.)

  • when to call in social services (suspected abuse or neglect)

  • meal planning and preparation

  • how to assist patients with hygiene (e.g., bathing)

  • how to interact with family members

  • about mental health issues

  • about administering medications or helping clients manage their own

  • First Aid (including CPR)

Typical job duties for graduates of personal support worker courses include:

  • serving meals

  • feeding patients

  • massaging patients

  • helping patients exercise

  • arranging fun activities for patients

  • taking patients on outings

  • monitoring patients' blood pressure

  • recording fluid intake

  • helping collect urine specimens for lab work

  • making beds, tidying rooms

  • sterilizing any care equipment

Some schools even offer scholarships. Most will you help students write a CV and hone their interviewing skills. Looks for a school that offers job placement help.

If the idea of picking an in-demand profession appeals to you, contact a school that offers personal support worker courses today. All indicators suggest that your foresight will be rewarded with a healthy job market over the long term.

Budgeting For Senior Care - How Much Does Elder Care Cost?


The Costs of Senior Care Options

When planning for our retirement, most of us allocate money into a 401K or another savings program to take advantage of tax write-offs and to make sure we will be able to enjoy a nice lifestyle when we are no longer working from 9 to 5. We imagine using the money to supplement our monthly social security checks to enjoy vacations and other leisure activities while taking advantage of all those senior discounts.

The financial company advertisements assist us with the visions of enjoying gardening, sailing and relaxing during our retirement years. They don't show the other side of the reality which includes health problems which accompany aging.  Along with a longer life comes an increased chance for developing an age-related disease, such as Alzheimer's Disease or Parkinson's Disease. Alzheimer's Disease is now the sixth leading cause of death, according to the Alzheimer's Association. As we all witnessed from watching former President Ronald Reagan battle the disease, a senior with Alzheimer's Disease can live for many years, while requiring a caregiver to assist with their daily living. As Medicare does not pay for long-term senior care (only stays of 100 days or less in a nursing home for rehabilitation after a hospital stay, with doctor pre-approval, with only the first 20 days paid at 100% by Medicare), the costs can quickly add-up.

What are your senior care options when you need caregiving assistance for your activities of daily living?


  • Senior Home Care Agency

  • Nursing Home

  • Assisted Living Community

  • Continuing Care Retirement Community

How much do these options cost?

Based on prices effective as of January, 2009, here are the costs:



  • Senior Home Care Agency: $15 - $25 per day/$190 - $350per day (Most common hourly rate = $19, Most common daily rate = $225)


  • Nursing Home: $145 - $400 per day


  • Assisted Living Community: $3800 - $5,000 per month


  • Continuing Care Retirement Community: Down payment @ $250,000 + $3,000 - $5,000 per month

These costs are consolidated to account for the lowest to highest fees nationwide.

What are the ways to pay for these senior care options?

1) Private pay with your own savings
2) Long-term care insurance policy
3) Qualify for Medicaid care (nursing home only with the exception of a few states experimenting with home care, must have assets of $2,000 or less)

Remember that senior home care agencies actively manage the caregivers and provide for all the necessary insurance and payroll taxes for the caregiver as their employee. This guarantees that a substitute caregiver will be available when the regular caregiver cannot make the shift and provides active training and management of the caregiver.

When evaluating nursing homes, you should inquire about their ability to provide for your care if you end up needing to spend down your assets and go onto Medicaid insurance. Medicaid is administered by each state and provides for the needs of very low-income seniors, with the minimum in assets usually around $2,000. Most Continuing Care Retirement Communities do provide for care should a senior spend down their assets and need to be covered by Medicaid insurance. These communities also usually will refund a portion of the deposit upon a senior's death, based on the number of years and services actually used. As demonstrated by their name, they provide peace of mind for seniors by continuing to provide care at all levels of need, from independent living to around-the-clock nursing care.

Remember, Medicare does not pay for long-term care, which means to effectively plan for your senior care needs, you must plan for where you want to receive the care and save to pay for the care services either in a nursing home or in your home. While less than 7% of Americans over the age of 70 currently have long-term care insurance, it is predicted that more than 50% of Americans will have long-term care insurance in twenty years, as people witness their parents burn through their life savings to pay for their senior care needs. Research the options and manage your investments to allow you to choose your preferred senior care and look for unbiased, third-party information as a credible senior care resource

Thursday, April 18, 2013

5 Benefits of Nursing Home Employment


Nursing Home Employment Benefit #1 - Health Benefits

Health and wellness benefits are one of the biggest rewards of nursing home employment. Most companies will offer healthcare, dental, vision and many even offer life insurance and retirement accounts. Other health benefits may include a flexible spending account for employees to use for medical or childcare expenses.

Nursing Home Employment Benefit #2 - Flexible Scheduling

Not every person can work a nine-to-five schedule. Another benefit of nursing home employment is the ability to work day, evening or over night shifts. While not every position allows for this type of shift work, those that do often have the added benefit of extra dollars per hour, known as a shift differential. Many of these shift differentials offer extra money on holidays and weekends as well. This ability to work a non-traditional schedule often makes these kinds of jobs and positions very attractive to students and people with children.

Retirement Community Employment Benefit #3 - Caring for a Vulnerable Population

Our elderly are one of our most vulnerable populations because they present with unique health problems and many lack the ability to care for themselves. Retirement Community Jobs have the benefit of allowing people to make a difference in the lives of these patients by improving their quality of life through exceptional medical care, a clean place to live and food that helps keep them nourished. All retirement home jobs help support these seniors in their own way.

Convalescent Home Employment Benefit #4 - Education

Skilled nursing facility positions often comes with many types of education benefits. Some of these elder facilities offer tuition reimbursement to their employees so that they can continue studying in their field of choice. This benefit helps the employer by having a more qualified staff but also helps the employee by alleviating the burden of out-of-pocket expenses and student loans. Some convalescent homes are also adding a new education benefit allowing non-clinical personnel to go back to school to fill open clinical positions within their facility. In return for agreeing to work for the facility for a specified amount of time following graduation, employees get tuition, books and a flexible schedule to allow them to go to classes and clinical sites.

Elder Care Facility Employment Benefit #5 - Recession Proof Industry

The medical field is a recession proof industry. There will always be people in need of quality medical care. This includes the elderly. People need a career they can depend on and that makes these types of positions a great career option. Nursing, physical therapy, occupational therapy and speech therapy as well as many other medical positions within the skilled nursing facility are consistently on the list of recession proof jobs. There is no better benefit in the skilled nursing industry than the relief of knowing your job is secure.簿罈聶

Employers, Medical Staffing Agencies, Hospitals and Retirement Communities can Hire for all types of Nursing Employment and Post a Job for every Job Type - CLICK HERE: Nursing Home Employment. Job Seekers can Also search for Nursing Home Jobs Needed or Available.

Nursing Home Abuse Lawyers - How to Find a Lawyer To Take Your Case


There is no excuse for nursing home abuse. Causing intentional harm or pain - whether physical, mental, psychological or sexual - is not just totally unacceptable, it is illegal.

No nursing home resident should be subjected to abuse, yet far too many are. Often caretakers (regardless of whether or not they are underpaid) take out their frustrations on nursing home residents by pinching or scratching...as if that somehow is better than hitting them (which also happens). Or they berate or belittle the patient, treating the nursing home patient as something less than human.

Caretakers may also try to make their jobs easier by immobilizing a patient or ignoring them when they need to be moved to avoid bedsores or to have their diapers changed.

Regardless of the rationalization a caretaker might make, there is no excuse for this treatment and it is a violation of both state and federal laws.

If a family member suspects abuse might be going on, the first thing they need to do is to talk to the nursing home administration to get it to stop immediately. Unfortunately, family members might not discover the abuse until it is too late...or the nursing home administration might try to sweep it under the table.

As a result, it might be time to hire a lawyer who handles nursing home abuse cases.

Since many nursing home residents have trouble communicating, abuse in nursing homes can be hard to detect or prove. That being the case, nursing home abuse cases often require a lawyer who specializes in nursing home abuse to prove the resident was subject to abuse.

To find skilled legal help with your potential nursing home abuse claim, FindLaw offers an online legal directory that allows you to search for a law firm or attorney specializing in nursing home abuse near you.

Simply type in "nursing home abuse" in the Legal Issue box and your location or zip code in the Location box, then hit the Find Lawyers button. The results will provide you with a list of attorneys in your area (as well as a separate extended area list) of lawyers who can help you with your nursing home abuse case.

Requirement For How to Start an Adult Day Care Business


Starting your Senior adult day care business has requirements just as any business.

The building can be in a strip mall, a stand alone building or even a converted house. However, it must be one level and with a zero stair entrance. I have seen adult day care centers, in a home, with two stories with an elevator. the doors must be wide enough for two people in a wheel chair to go through. Offices for the nurse, administrator, activities room,a dining room and a quite room. The number of bathrooms is determined by the size and number of people the center will have. Most times hallways and offices do not count as square footage when applying for a license.

Rooms:Often times the dining room can double as an activities room because of the chairs and tables already present. Chairs and sofa's should be comfortable but not so soft that people sink into them and have a hard time lifting themselves out of them. There should be a cot in the nurses office in the advent someone needs to lie down. In the quite room can be a soft chair that folds out to a single bed or lounge chairs where people can stretch out and rest. There is often a large room where everyone can congragate and watch a movie or listen to a speaker who has come to the center. Beauty parlor and barber shops, even spas, are offered today as part of the services and rooms at the center.

State Requirements: Every state has its own requirements for adult day care centers. Some centers just need to be certified, others need to be licensed and in Canada there is no licensing or certification. The state requirements will tell you the number of bathrooms per so many people, the number and types of personnel needed, how many hours they need to be there,dietary requirements, and the physical requirements of the building and patient rights.

Licensing: You will obtain a license after you have completed all the requirements from the state. It will include, but not limited to, adult day care policies and procedures, architect drawings, the application, and all state requirements. Mass adult day health care asks for transportation costs report. California adult day care insurance is MediCal and one must apply to be a provider. Also, one must become a provider of Medicaid.

Adult day care is a wonderful business to have and helps many people. These requuirements are necessary for the states to regulate proper running facilities.

Mao's Last Nursing Home


The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of communism is the equal sharing of miseries - Churchill

There is a nursing home in Wuxi called Liang Xiao (name changed). It is located down a side alley off a busy street not far from the central train station. Like most acute care facilities in China, it is a grey and depressing place with little apparent security and wholly inadequate patient supervision. I don't know when Liang Xiao was built and the distressed nature of the buildings offer little clue; most public facilities (with the notable exception of important government offices) are poorly constructed, it could just as easily be 10 years old as it could 30 years old. In all, Liang Xiao seems as hopeless and miserable a place as are its despondent and forlorn patients; fragility seems the least of their ailments as patient quality of life is non-existent. To be fair though, Liang Xiao did have an uncommon amount of activity and the type of motion that suggests design; but it wasn't clear at the time just what it was all about.

I was invited to visit Liang Xiao as a result of one of their nurses having read contacted me via Weibo, the Chinese Twitter. We arranged our visit and scheduled the trip for an early afternoon arrival. Our hosts were the doctors and nurses who run the facility and we were told, the "Chairman" of the company. This last bit of information was curious as I was under the impression that all nursing homes were owned by the state. The purpose of our invitation was to learn if there was any opportunity for us to consult and assist Liang Xiao with their interest in upgrading their geriatric care program.

Shortly after our arrival and once done with the ceremonial exchange of business cards, fanfare of good wishes, obligatory sip of tea and taste of fruit, we were offered a tour of Liang Xiao which we graciously accepted and were told that Mr. Chang would be slightly delayed. Twenty minutes into our tour the Chairman arrived with an entourage of 6 men attending to his calls, carrying his 3 briefcases and just generally making a scene about his arrival. Clearly, the intended impression to be conveyed by this activity was that Mr. Chang was exceedingly important and a much too busy person with whom to be trifled. Our tour guide noticed Mr. Chang's entrance and nervously diverted us from our route to the courtyard in the center of Liang Xiao where a brief introduction was to be made and photos taken. Mr. Chang was given our brochure by one of his assistants and as he read it out loud, he shook each of our hands. Once the introduction was complete, Mr Chang insisted that our tour be postponed until later that afternoon and we should all, at once, retire to the luncheon which had been especially prepared for us.

Our lunch cleared up the mystery of the "Chairman" as well as Liang Xiao's noticeable bustle and opened a door into what might well be the future of nursing homes in China. Calling Mr. Chang a businessman is a profound understatement, as he is more aptly described as one of China's new generation of ravenous entrepreneurs, a new breed of savvy and sharp-eyed capitalists who can spot opportunity a mile away. Mr. Chang's story begins a couple of years ago when the 12th 5 year plan was being written and the government began to allocate funds for the development of senior living facilities. Through what I can only imagine is a carefully constructed and meticulously maintained, salubrious network of political and business contacts (the guangxi must be legendary!) in Wuxi, Mr. Chang crafted himself an opportunity from the ruins of Liang Xiao. And while Mr. Chang doesn't know a thing about nursing care or even the management of such a facility, we must always remember the 4th philosophy of the Joy Longevity Club....General Tsao's copycat chicken with tasty sauce.

Through grants available via the Ministry of Civil Affairs and more importantly private investment, Mr. Chang is slowly turning Liang Xiao around, and even though it may not look like that today, having been to many other nursing homes in China over the past two years, Mr. Chang is clearly on the power curve of his industry. What is even more curious is that Mr. Chang has also "purchased" shares in Liang Xiao and through his private company "owns" a substantial minority stake. I use the quotations for effect here as I have no idea the inner machinations of how he managed this or the details of the structure; like many things in China the means justify the end and it is likely all informally arranged between him and his local government friends. These particulars notwithstanding, it is the big picture that is the point here: Mr. Chang is moving an industry that has long been mired in the stone age of China's dismal legacy of anemic public healthcare. Mr. Chang and those who come after him in Wuxi (not to mention the 39,545 other public nursing homes in China) will no doubt profit handsomely from their efforts and they should; theirs is truly a herculean task.

This all reminds me in a way of Li Cunxin's gripping autobiography Mao's Last Dancer (and subsequent film adaptation by Bruce Beresford in 2009). In his book, Li Cunxin is born into a poor family commune in a small rural village in Shandong Province, where he is destined to work in the fields as a laborer. At first overlooked but eventually selected after suggestion by his teacher during a school visit, Li seems bewildered by the gruff preliminary inspection screening at the province capitol city of Qingdao. He is selected to travel to Beijing to audition for a place in Madame Mao's Dance Academy, and is admitted to its ballet school after passing a series of physical examinations. Years of arduous training follow, until his initial mediocre performance is finally overcome due to inspiration from a teacher's devotion to classical ballet as opposed to the politically motivated, strident form favored by Madame Mao. His determination and courage leads to him being grudgingly permitted by the Academy to travel abroad to Ben Stevenson's Houston Ballet company as a visiting student for three months. In the United States, he begins to question the Chinese Communist Party dictates upon which he has been raised, detaches himself from his political past, defects and flourishes as a dancer.

I see Mr. Chang as China's healthcare Li Cunxin; a charismatic, determined soul who sees more and desires a better circumstance for himself and his business and is frustrated with the status quo. The big difference between Li Cunxin and Mr. Chang is that Mr. Chang no longer has to defect to realize his ambition; China has learned to provide opportunities for those who are motivated enough.

A short injection of China's nursing home history

In 2000, China's Ministry of Civil Affairs announced the "Star Light (Xing Guang) Program" whereby the Ministry allocated 20% of the social welfare lottery fund to build community welfare facilities for seniors. From 2001 to 2004, the Chinese government invested a total of 13.4 billion yuan in this program and built 32,000 "Star Light Centers for Seniors." I want to thank Leung-Wing Chu, FRCP, and Iris Chi for this information as they did a great deal of research in this respect. The services of these centers are overly broad with multiple functions and cover family visits, emergency aid, day care, health care services, and recreational activities to over 30 million elders. At the same time, the government also increased its investment in building nursing homes to provide institutional care for older people in the "Star Light Program". Another program, the "Beloved Care Engineering" program began in 2005 and is aimed at increasing the number of nursing homes and encouraging good nursing home care quality through a government-sponsored Elder Care Foundation. These facilities range from senior citizens' lodging houses (apartments), older people homes, and nursing homes for the aged, which serve to meet elders with different functional abilities and financial backgrounds. The building of older people homes in rural areas was also encouraged for persons who can avail themselves of the "5 guarantees" which, when translated, are the basic needs of "food," "clothing," "accommodation," "health care," and "burial service". Those who can usually find their way into such accommodations are usually former revolutionary guards, government employees or other "proud" occupation. By the end of 2005, there were 39,546 institutions providing vastly different types of services for seniors with most providing subpar care, when compared with their Western counterparts (an admittedly unfair comparison). In total these institutions provided 1.497 million beds.

If providing nursing homes was the only issue then China would be well on her way, however that is the least of concerns. As with most endeavors on the mainland, human resources or lack thereof is usually the issue that trumps the best laid plans. The major source of healthcare workers are (often called "bao mu" in Chinese) laid-off workers in previously state-run factories, migrant workers from rural villages or unemployed ethnic minorities. They often do not have any training in elder care or nursing home care before they start working in the nursing homes for older adults. For laid-off workers, 1 to 2 days of short training in basic personal care is provided free of charge by some local government agencies, for example the Labor, Social Security Bureau, China Committee on Aging, and Women's Federation. However, none of these workers are required to have formal training in geriatric care before they enter into their work. As a result, the quality of care is grim and dangerously low. These workers are often required to pay a fee for these training courses and as this imposes a great financial difficulty, they usually do not enroll before they commence working. Such labor also presents other issues for working in nursing homes; different language or dialect, customs from those of urban cities' older people and cultural prejudices of patients who often dislike their care being given by "bao mu".

We haven't yet begun our work with Mr. Chang, although I am confident we will do a great deal with him. And as you can imagine, the benefits of working with such a person extend far beyond simple contract remuneration. His highly choreographed performance to date in raising Liang Xiao from little more than a living graveyard to real, albeit spartan, nursing home is nothing short of virtuosic.

Protected Party Statutes Provide Extra Protection to California Seniors


California has very strong laws protecting seniors - both in the civil realm and in the criminal realm. As soon as any California resident reaches the age of 65, he or she is considered to be a "protected party". Jaime Levine, Directing Attorney for Elder Law & Advocacy's Senior Legal Services program explains what this means for seniors, and describes one statute that gives seniors and their advocates access to heightened damages and lower thresholds in terms of what constitutes a wrong against a victim.

One statute Levine describes as particularly effective in assisting seniors who have been taken advantage of is Civil Code 禮3345b. This statute establishes that any "protected party" who would be successful in a civil cause of action, is eligible to receive significantly elevated damages if a judge believes that the senior was targeted due to their vulnerability.

Says Levine, "It is a very effective tool for any attorney who represents victimized seniors. When I write a demand letter, for example, I often structure it in such a way so as to make it clear that the risk of not returning wrongfully kept property will be potentially very expensive for an opposing party who refuses to comply."

A common scenario for ELA's clients is that a "friend" of a senior with resources will request a loan - often with no intention of paying it back. When the "friend" defaults, the senior will seek out legal assistance. If it appears to be a case in which the senior is being victimized due to their age, ELA's attorneys will write a letter that states that if the money is not returned within 14 days, ELA will advise its client to consider legal action to recover the full amount of the loan - a penalty equal to triple the amount owed on the loan under 禮3345b, plus attorney fees, and any other available damages.

"The proposition of potentially losing a multiple of what the borrower actually owes the senior citizen, puts enormous pressure on a possible defendant to settle immediately," explains Levine. For this reason, using 禮3345b in conjunction with the "protected party" status of seniors is very effective, as further demonstrated by ELA's excellent success rate in recovering assets without having to resort to litigation.

This genre of statutes often brings up questions such as whether or not singling out seniors can detrimentally affect them because they will be, in some way, infantilized. Says Levine, "This is not something that I have seen. In fact, I have experienced the opposite; seniors are empowered by laws that give them additional damages in cases where they are being victimized due to age-related vulnerability."

Anecdotal experience is not data, of course; but Levine, over the past 11 years of his practice and time with ELA, has assisted over 10,000 clients. Elder Law & Advocacy's Senior Legal Service Program has assisted over 40,000 seniors during that time period.

Levine states that "I cannot recall a situation in which seniors were negatively impacted by the "protected party" legislation in California. In my experience, tough senior financial elder abuse laws serve to effectively enable private bar attorneys to achieve remarkable success without having to resort to litigation. They also allow for civil remedies to compensate for the always-overstretched resources of the criminal justice system."

For more information on Civil Code 禮3345, see the text of the statute below:

禮3345. (a) This section shall apply only in actions brought by, on behalf of, or for the benefit of senior citizens or disabled persons, as those terms are defined in subdivisions (f) and (g) of Section 1761, to redress unfair or deceptive acts or practices or unfair methods of competition. (b) Whenever a trier of fact is authorized by a statute to impose either a fine, or a civil penalty or other penalty, or any other remedy the purpose or effect of which is to punish or deter, and the amount of the fine, penalty, or other remedy is subject to the trier of fact's discretion, the trier of fact shall consider all of the following factors, in addition to other appropriate factors, in determining the amount of fine, civil penalty or other penalty, or other remedy to impose. Whenever the trier of fact makes an affirmative finding in regard to one or more of the following factors, it may impose a fine, civil penalty or other penalty, or other remedy in an amount up to three times greater than authorized by the statute, or, where the statute does not authorize a specific amount, up to three times greater than the amount the trier of fact would impose in the absence of that affirmative finding:

(1) Whether the defendant knew or should have known that his or her conduct was directed to one or more senior citizens or disabled persons.

(2) Whether the defendant's conduct caused one or more senior citizens or disabled persons to suffer: loss or encumbrance of a primary residence, principal employment, or source of income; substantial loss of property set aside for retirement, or for personal or family care and maintenance; or substantial loss of payments received under a pension or retirement plan or a government benefits program, or assets essential to the health or welfare of the senior citizen or disabled person.

(3) Whether one or more senior citizens or disabled persons are substantially more vulnerable than other members of the public to the defendant's conduct because of age, poor health or infirmity, impaired understanding, restricted mobility, or disability, and actually suffered substantial physical, emotional, or economic damage resulting from the defendant's conduct.